Privacy Policy

Industry Communications
Effective Date: January 1, 2026

Industry Communications (“Industry Communications,” “we,” “our,” or “us”) is committed to protecting the privacy of our broadband internet customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it when you visit industrycommunications.com or use our services.


Information We Collect

We may collect two types of information:

Personal Information

Personal information is information that identifies you as an individual. This may include:

  • Name

  • Address

  • Telephone number

  • Email address

  • Account information

  • Any information you voluntarily provide through contact forms or service requests

We only collect personal information when you knowingly and voluntarily provide it.

Non-Personal Information

Non-personal information does not identify you individually. This may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Referring website URL

  • Pages visited on our site

  • Date and time of access

  • Search terms entered on our website

This information helps us improve website performance and user experience.


How We Collect Information

Website Browsing

You may browse our website without providing personal information. During your visit, we may automatically collect non-personal information for analytics, system administration, and site optimization purposes.

Cookies

Our website may use cookies or similar technologies. Cookies are small data files stored on your device that help improve functionality and user experience. Cookies do not contain personally identifiable information.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

Contact Forms and Email

When you contact us through a form or email, we collect the information you provide so that we can respond to your inquiry, provide support, or deliver requested services. We may retain this information for business and record-keeping purposes.


How We Use Your Information

We use the information collected to:

  • Provide broadband internet and related services

  • Respond to service requests and customer support inquiries

  • Personalize and improve website functionality

  • Communicate important account or service updates

  • Analyze usage patterns to improve our offerings

  • Comply with legal and regulatory requirements

Industry Communications does not sell, rent, or trade your personal information to third-party marketers.


Information Sharing

We may share personal information in the following limited circumstances:

  • With service providers or contractors who assist us in delivering services (such as billing, technical support, or website hosting)

  • When required by law, regulation, subpoena, or legal process

  • To protect the rights, safety, or property of Industry Communications, our customers, or others

Any third-party service providers are required to maintain appropriate safeguards and use the information only for authorized purposes.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.


Data Security

Industry Communications takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.


Children’s Privacy

Industry Communications does not knowingly collect personal information from children under the age of 13 through our website.

In compliance with the Children’s Online Privacy Protection Act (COPPA), individuals under 13 are not permitted to submit personal information through our website or subscribe to our services without parental consent. If we become aware that personal information from a child under 13 has been submitted without proper consent, we will take steps to delete that information.

Parents and guardians are encouraged to monitor their children’s internet activity.


Legal Compliance

Industry Communications complies with applicable federal and state privacy laws, including:

  • The Children’s Online Privacy Protection Act (COPPA)

  • The Privacy Act of 1974 (as applicable)

  • The Freedom of Information Act (FOIA), where applicable

We do not provide customer information to third-party marketers.


Your Consent

By using industrycommunications.com or our services, you agree to the terms outlined in this Privacy Policy.


Updates to This Policy

Industry Communications reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Industry Communications
Phone: 979-357-4411
Website: industrycommunications.com